At Syma, we respect the rights of individuals depicted in any content on our platform. This Appeals Policy outlines the process for any person depicted in content on our site to request the removal of such content, particularly in cases where consent was not given or is void under applicable law.
Requesting Content Removal:
-Any person depicted in content on Syma may submit a request to have the content removed.
- Requests should include specific details about the content in question and the reasons for the removal request, particularly focusing on the lack of consent or legal issues.
To request the removal of content, please contact us by email at support@syma-creators.com.
Review Process:
Once a request is received, our compliance team will conduct a thorough investigation to determine the validity of the request.The investigation will include a review of the original consent and any applicable legal considerations.
The initial review process will be completed within 24 hours.
Appeals and Resolution:
If the investigation determines that consent was not given or is void under applicable law, the content will be removed from Syma.If there is a disagreement regarding the outcome of the investigation, an appeal can be submitted. The appeal process may take up to 7 days to be resolved by a neutral body.
The decision of the neutral body will be final and binding on all parties involved.
This policy is designed to ensure that all individuals depicted in content on Syma have the right to request the removal of their likeness and to have their appeal resolved in a fair and impartial manner.